FAQs

Frequently Asked Questions

    • Where are you located and how do I find you?

We are located on the first floor of 11 Hartham Place North, Porirua.   This is directly next door to the mall entrance under the ghost canopies.  We are next to “Catch a Bargain”.   There is a flag outside.

    • What are your opening hours?

Monday 12 – 6 pm
Tuesday closed
Wednesday 12 – 6 pm
Thursday 12 – 7 pm
Friday 12 – 5 pm
Saturday 9 – 3:00 pm
Sunday closed.

Holidays – Closed

    • What is the hire period?

The hire period is 5 days. All costumes are returned on the Monday.  So a costume can be collected from the previous Wednesday onwards.

    • What is the cost?

Costume $ 35 – $50
Boots $10
Shoes $ 5 – $ 10
Wigs with costume $ 5
Wigs without costume $10

    • Who cleans the costume?

We clean all costumes in order to avoid damage.  All costumes are cleaned after every use.

    • Is there a bond?

Yes, we take an imprint of an eftpos card or Visa. This is returned to you or destroyed when the costume is returned.

    • What if I damage the costume?

We assess the damage and will take care of minor or wear and tear repairs ourselves. If there has been malicious damage such as ripping, cigarette burns or lost items we will again see about replacements and ask you to pay.

    • Do you offer discounts?

Yes, for a group of 10 or more we offer 15 % off the total cost of hire.

    • Do you have an after hours drop off?

This can be arranged if you mention at the time of hire. We can generally accommodate all requests.

    • Do you deliver?

We can bring a selection of costumes to you for a group of 10 or more hiring. You can select your costume and we return a few days before your event to deliver the costumes and collect payment. We then return after the event on the Monday to collect. We will do this all over Wellington.

Jun 28, 2014 | Posted by | Comments Off on FAQs
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